FAQs

How do I place an order?

You can contact us through Facebook, email or fill in our order form.

How long will my order take to complete?

When placing your order we will ask you if it is needed by a specific date e.g. a birthday and do our best to meet your needs. Other orders are completed as soon as possible (usually with two weeks).

Where are you based?

Bliss Embriodery is based in Weston-super-Mare, North Somerset

Do you deliver?

Yes, we deliver locally for FREE or can deliver nationwide for postage and packaging charges which will vary depending on each individual order. We will contact you once your order is complete to arrange collection/delivery as a convenient time/place.

Can I collect my order?

Yes, once complete you can collect your order from Shopmobility, The Sovereign Centre or Gooding Disability services, Whitecross Road. We will contact you once your order is complete to arrange collection/delivery as a convenient time/place.

I would like some clothes embroidered, do you supply these or do I supply them?

Whichever suits you. We can embroider your own items or source items for you.

I would like something not featured on your products page, is this possible?

We would love to hear your product ideas and will do our best to create whatever it is you would like, please contact us to discuss your ideas.

Can I have two images on a towel?

Of course. All items can be tailored to meet your individual needs.